Privacy Policy — Himlotus

This is a general-purpose starting template, not legal advice. Please have it reviewed by a lawyer familiar with Indian e-commerce and consumer protection law (and applicable laws in any country you ship to) before publishing, since your specific business practices may need different or additional terms.

Last updated: July 2026

1. Information We Collect

When you place an order, submit an enquiry, or request a custom size, we may collect your name, email address, phone number, shipping address, measurements, and payment-related information (processed directly by our payment partners — we do not store full card details).

2. How We Use Your Information

To process orders, rentals, and custom-fit requests
To communicate about your order status, sizing, or rental dates
To improve our products and website experience
To send occasional updates about new collections or offers, which you can opt out of at any time

3. Payment Processing

Payments are processed by Razorpay (for domestic/India transactions) and Stripe (for international transactions). We do not store your card, UPI, or bank details on our servers — these are handled directly by our payment processors under their own security standards.

4. Data Sharing

We do not sell your personal information. We may share necessary details (like your shipping address) with delivery partners solely to fulfil your order.

5. Your Rights

You can request access to, correction of, or deletion of your personal data by contacting us at [email protected].

6. Contact

For any privacy-related questions, reach us via our Contact page.